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Market Segmentation and Positioning Research
Course Outline and Schedule
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----- First Day -----
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08:30 AM - 08:45 AM Introduction of Participants
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08:45 AM - 10:15 AM Session I
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PLANNING AND DESIGNING SEGMENTATION PROJECTS: Philosophy and role of market segmentation; segmentation as a marketing strategy; clarifying segmentation objectives; writing questionnaires for segmentation research; MaxDiff scaling.
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10:15 AM - 10:30 AM Coffee Break
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10:30 AM - 12:15 PM Session II
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QUANTITATIVE TECHNIQUES FOR IDENTIFYING SEGMENTS: Deriving segments from data; k-means cluster analysis; centering, standardizing, and weighting; factor analysis; software alternatives; hierarchical cluster analysis; latent class analysis.
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12:15 PM - 01:30 PM Lunch Break
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01:30 PM - 03:15 PM Session III
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SELECTING, INTERPRETING, AND COMMUNICATING SEGMENTS AND SEGMENTATION RESULTS: Reading output and selecting solutions; case study illustrations; interpreting “indexing”; segmentation “work sessions”; profiling and naming segments.
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03:15 PM - 03:30 PM Coffee Break
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03:30 PM - 05:00 PM Session IV
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TARGETING AND IDENTIFYING SEGMENTS: Criteria for prioritizing segments; identifying opportunities and barriers; predictive algorithms; discriminant function analysis; CHAID/CART; linking to databases
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----- Second Day -----
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08:30 AM - 10:15 AM Session V
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SEGMENTATION WORKSHOP: Hands-on group exercise with real data; reading segmentation output; selecting a segmentation solution; developing segment portraits; developing an assignment algorithm.
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10:15 AM - 10:30 AM Coffee Break
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10:30 AM - 12:15 PM Session VI
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MAKING SEGMENTATION MORE ACTIONABLE: Optimizing segmentation solutions; reclassification techniques; object-based segmentation; CHAID for deriving segments; a priori segmentation; demographic and hybrid segmentation.
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12:15 PM - 01:30 PM Lunch Break
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01:30 PM - 03:15 PM Session VII
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ALTERNATIVE SEGMENTATION APPROACHES FOR SPECIAL SITUATIONS: Geodemographic and syndicated segmentation approaches; Prizm clusters; domain-specific segmentation; business-to-business segmentation; occasion-based segmentation.
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03:15 PM - 03:30 PM Coffee Break
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03:30 PM - 05:00 PM Session VIII
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IMPLEMENTING SEGMENTATION RESEARCH: Taking marketing action on the basis of segmentation results; segmentation as the key to marketing strategy; segmentation applied to the 4 “P’s” of marketing; introduction to conjoint analysis and hierarchical Bayesian analysis; price elasticity and strategies for price segmentation; segmentation by place and site selection.
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----- Third Day -----
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08:30 AM - 10:30 AM Session IX
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BRAND POSITIONING AND PERCEPTUAL MAPPING: Brand positioning; the brand positioning statement; measuring brand positioning through survey research; pictorial representations of brand positioning data; perceptual mapping techniques; multidimensional scaling; correspondence analysis; discriminant function maps; factor maps; mapping segments with brands.
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10:30 AM - 10:45 AM Coffee Break
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10:45 AM - 12:15 PM Session X
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QUALITATIVE RESEARCH FOR BRAND POSITIONING: Research techniques to guide as well as measure brand positioning; white-boarding; repertory grids; ethnographic research; laddering; projective techniques; personification.
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12:15 PM - 12:30 PM Concluding Remarks
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What Past Participants Have Said About This Seminar
Verbatim evaluations from participants who have attended the "Market Segmentation and Positioning Research" seminar.
Names of evaluators have been left out as a matter of professional courtesy.
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"Excellent (seminar) - highly related to my business, concise, easy to grasp, effective use of very appropriate real-life examples, stimulating and energizing, gained fresh perspective. Speaker - advanced knowledge and gifted at sharing. High quality, moved at brisk and stimulating pace ... Thorough, relevant, interesting, vital."
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Marketing Research Consultant, Ciba-Geigy / Novartis
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"The best seminar in marketing I've ever taken. Very timely. The content is absolutely excellent. Speaker - excellent, engaging. It's nice to have someone who can help us to understand ... Finally, a marketing seminar which is both in-depth and practical."
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Director of Market Research, Faultless Starch/Bon Ami
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"Very strong - vital information in today's "fragmented marketplace"! Speaker great! Holds attention, makes info relevant to seminar participants' businesses."
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Category Research Manager, NutraSweet
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"Great seminar! Case studies very relevant. Speaker great. Related our industries to case studies."
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Market Analyst, Pontiac - General Motors
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"Very impressed. I have never been disappointed with any Burke seminar I have attended. Very professionally done. Excellent examples for using data. Excellent presentation."
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Marketing Research Consultant, Foremost Insurance Company
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"Very good – helped me develop a framework for thinking about my problems (and) pursuing a plan of attack."
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Usability Manager, Capital One
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"Great. Good mix of cases from different industries and several segmentation options."
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Product Planning Analyst, Panasonic
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"Very informative – just what I needed! The Best training I’ve had in many years."
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Market Research Manager, LaBatt USA
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"Very good. Great information on purpose of segmentation as well as procedure and application. Very thorough."
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Director, Research & Strategic Planning, United Methodist Publishing
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"The seminar content was extremely relevant to my current needs. I was thrilled to see both ad hoc and a priori covered in this seminar. It provided a more complete picture in doing so."
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Marketing Research & Analysis Specialist, Cook Medical
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